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BidBenchmark

Benchmark category

IT Help Desk and Support

Service desk, end-user support, and desktop management services, typically priced per seat or per ticket.
Category slug
it-support
Taxonomy version
2026.08.1
Snapshot
625c4b7505d2a64a
Computed
Aug 10, 2026
Median current award value
$775,0012
Comparable awards
45
Year over year

Too few awards in one of the two twelve-month windows to compare

10th
$26,762
25th
$68,070
Median
$775,001
75th
$3,075,453
90th
$5,092,586

Measures

Three distinct measures, deliberately not collapsed into one price.

Measurep25Medianp75AwardsDefinition
Current award value$68,070$775,001$3,075,45345Distribution of current award value across comparable awards
Potential value with options$205,411$1,348,816$4,898,25759Distribution of potential award value including option periods
Obligated to date$59,616$142,797$331,17726Distribution of total obligations to date

By place of performance

Only slices that independently clear the sample threshold are published.

Statep25Medianp75Awards
DC$1,908,732$3,896,786$7,328,80613
NC$22,367$48,223$66,57610

By awarding agency

AgencyMedianAwards
federal-emergency-management-agency$51,91011

Awards behind this benchmark

The largest comparable awards counted in the current snapshot.

AwardContractorAgencyPlaceFirst actionCurrent value
80AFRC21C0001

RESEARCH FACILITIES AND ENGINEERING SUPPORT SERVICES (RF&ESS). COVERS THREE PRIMARY FUNCTIONAL SERVICE AREAS: (1) DRYDEN AERONAUTICAL TEST RANGE (DATR) OPERATIONS & ENGINEERING, (2) SIMULATION LAB (SIM) SUPPORT, AND (3) CENTER-WIDE IT SERVICES.

ASRC FEDERAL SYSTEM SOLUTIONS LLCNational Aeronautics and Space AdministrationMDMar 16, 2026$80,598,667
80ARC026F7006

IDIQ PROCUREMENT SERVICES TASK ORDER UNDER NASA ADVANCED COMPUTING SERVICES (NACS) CONTRACT.

INUTEQ, LLCNational Aeronautics and Space AdministrationCAJun 30, 2026$68,416,305
80ARC025F7016

IDIQ PROCUREMENT SERVICES TASK ORDER UNDER THE NASA ADVANCED COMPUTING SERVICES (NACS CONTRACT)

INUTEQ, LLCNational Aeronautics and Space AdministrationCAMar 31, 2026$60,535,348
70RTAC24FC0000022

THE PURPOSE OF THIS MODIFICATION IS TO INCORPORATE A REVISED STATEMENT OF WORK AS A RESULT, CLIN 1003 IN ADDED TO THE ORDER.

DIGNARI, LLCDepartment of Homeland SecurityDCJun 2, 2026$40,698,130
693JJ323F00167N

THIS MODIFICATION IS ISSUED TO PROVIDE INCREMENTAL FUNDING ON THE EITSS BUSINESS AND INTEGRATION SUPPORT TASK ORDER FOR THE MONTH OF MARCH 2026. NEED BY: 03/01/26

VERITIUM INGENUITY, LLCDepartment of TransportationDCMar 12, 2026$27,373,421
89303724FEM400308

THE PURPOSE OF THIS MODIFICATION IS TO: A. OBLIGATE FUNDING TO CLIN 00001 IN THE AMOUNT OF $13,780.00 FOR IT LABOR SUPPORT THROUGH MARCH 31, 2026. B. THE TOTAL CLIN 00001 OBLIGATED AMOUNT IS INCREASED BY $13,780.00, FROM $10,746,442.46 TO $10,7

DNI EMERGING TECHNOLOGIES, LLCDepartment of EnergySCMar 23, 2026$24,416,147
1145PC23F0686

INFORMATION TECHNOLOGY INFRASTRUCTURE SUPPORT SERVICES

BUSINESS OPERATIONAL CONCEPTS, LLC.Peace CorpsDCMar 26, 2026$22,025,988
15JPSS24F00000660

EOUSA CSS SERVICES BRIDGE

EFIIA CONSULTING LLCDepartment of JusticeVAMar 20, 2026$14,300,317
12314424F0068

HOMELAND SECURITY PRESIDENTIAL DIRECTIVE 12 (HSPD-12) & ENTERPRISE PHYSICAL ACCESS CONTROL SYSTEM (EPACS) SERVICES FOR OFFICE OF SAFETY SECURITY AND PROTECTION (OSSP) FOR PERSONAL IDENTITY VERIFICATION (PIV) CARDS.

LS3 INC.Department of AgricultureDCJul 2, 2026$11,823,258
692M1525F00044

ITAR-25-1356 SLI # - 54501 SERVICE DESK SUPPORT UNDER THE INTEGRATED SERVICE CENTER (ISC) CONTRACT. SLI LOCATOR - CLIN 2 - TIER 1 SERVICE CENTER SUPPORT.

SCIENCE APPLICATIONS INTERNATIONAL CORPORATIONDepartment of TransportationVAJun 25, 2026$10,166,213
F17CW10295

THIS IS MOD. NO. 8, AGAINST CONTRACT NO. F17CW10295-IDIQ F15CC10141, TO PROVIDE ADDITIONAL DESKTOP AND NETWORK SUPPORT TO MULTIPLE SI LOCATIONS.

UNITED DEVELOPMENT USA INCSmithsonian InstitutionDCJul 2, 2026$7,328,806
80ARC026F7007

CPFF IDIQ TECHNICAL SERVICES TASK ORDER UNDER NASA ADVANCED COMPUTING SERVICES (NACS) CONTRACT.

INUTEQ, LLCNational Aeronautics and Space AdministrationCAJun 30, 2026$5,489,384
77344423F0085

THE PURPOSE OF THIS MODIFICATION IS TO ADD TWO MONTHS TO THE PERIOD OF PERFORMANCE. A. THE AMOUNT OBLIGATED HAS INCREASED BY $306,144 FOR A TOTAL OF $4,199,244.85 B. THE TOTAL VALUE OF THE CONTRACT HAS INCREASED TO $7,509,270.45.00 C. CLIN 2010 -

TRILLION ERP NEXT GENERATION LLCU.S. International Development Finance CorporationDCMar 10, 2026$4,497,389
12314425C0046

USDA APHIS LABORATORY AND SCIENTIFIC IT SUPPORT SERVICES

SYLVER RAIN CONSULTING, LLCDepartment of AgricultureDCMay 5, 2026$4,327,898
68HE0720F0110

RITSS - IT HELPDESK SERVICES FOR REGION 7, LENEXA, KANSAS. MODIFICATION P00030: DEOBLIGATION OF REMAINING WR FUNDS.

COMPTECH COMPUTER TECHNOLOGIES, INCEnvironmental Protection AgencyKSJun 27, 2026$4,295,710
77344423F0084

THE PURPOSE OF THIS MODIFICATION IS TO EXTEND THE PERIOD OF PERFORMANCE FROM 8 MAY 25 THROUGH 6 JUL 26 A. THE AMOUNT OBLIGATED HAS INCREASED BY $184,736.00 FOR A TOTAL OF $3,695,539.84 B. THE TOTAL VALUE OF THE CONTRACT HAS INCREASED TO $6,098,644

TEKSYNAP CORPORATIONU.S. International Development Finance CorporationDCMar 10, 2026$3,896,786
80ARC026F7005

TECHNICAL SERVICES TASK ORDER UNDER NASA ADVANCED COMPUTING SERVICES (NACS) CONTRACT

INUTEQ, LLCNational Aeronautics and Space AdministrationCAJun 30, 2026$3,620,231
140G0126F0116

US GEOLOGICAL SURVEY (USGS) EARTH RESOURCES OBSERVATION AND SCIENCE (EROS) CENTER - TECHNICAL SUPPORT SERVICES CONTRACT (TSSC) - TASK ORDER 011 - LAND SATELLITES DATA SYSTEM (LSDS) EROS CAL/VAL CENTER OF EXCELLENCE (ECCOE)

KBR WYLE SERVICES, LLCDepartment of the InteriorSDMay 4, 2026$3,543,311
140P2125F0171

IR-EGIS ADMIN AND DEVELOPMENT SERVICES

NEXGEN TECHNOLOGIES INC.Department of the InteriorCOJun 30, 2026$3,075,453
140G0126F0126

US GEOLOGICAL SURVEY (USGS) EARTH RESOURCES OBSERVATION AND SCIENCE (EROS) CENTER - TECHNICAL SUPPORT SERVICES CONTRACT (TSSC) TASK ORDER 022 - HUMAN HEALTH AND FOOD SECURITY AND VEGETATION, WATER AND CLIMATE DYNAMICS FAMINE EARLY WARNING SYSTEM NET

KBR WYLE SERVICES, LLCDepartment of the InteriorSDMay 8, 2026$2,442,345

Related records

Derived from awards these records share, ordered by how many.

Related categories

Sources and method

Figures on this page are computed from public federal award records. Numbers are never estimated or generated; where a figure is withheld, the reason is stated rather than filled in.

Distribution of current award value across comparable awards. Indefinite delivery vehicles are excluded because their ceiling values are not comparable to individual awards. Values beyond 3 times the interquartile range outside the first and third quartiles are excluded, as are values of zero or less. A cohort is published only when at least 10 comparable awards remain after exclusions. Awards whose category classification is below the confidence threshold are excluded from these statistics.

  1. 1Computed from USAspending.gov, last refreshed Aug 10, 2026. Award records are United States Government works.
  2. 2Distribution of current award value across 45 awards classified into this category, as of Aug 10, 2026. Snapshot 625c4b7505d2, code ddc523726155f720.
Source data refreshed
Today
Metric definition
current_award_value@2026.08.1
Definition hash
47e351283780691d
Page evaluation
seo@2026.08.1

Note 1 applies to every figure on this page. These are award values, not unit prices: federal award records report obligations and award values, not dollars per square foot or per hour.