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NAICS code

Telemarketing Bureaus and Other Contact Centers

NAICS code
561422
Latest action
Aug 5, 2026
Median award value
Not published

Fewer than the minimum comparable awards under this NAICS code.

Awards
511
Contractors
28

Largest awards under this code

AwardContractorAgencyPlaceFirst actionCurrent value
75FCMC22C0038

CONTACT CENTER OPERATIONS

MAXIMUS FEDERAL SERVICES, INC.Department of Health and Human ServicesVAApr 16, 2026$2,793,630,348
2032H524F00296

INTERNAL OPERATIONS AND ACCOUNTING SUPPORT SOFTWARE AND PROJECT MANAGEMENT SUPPORT IRS MAC (DMMS IT) INCORPORATES EXECUTIVE ORDER 14398, RACIALLY DISCRIMINATORY DIVERSITY, EQUITY, AND INCLUSION DISCRIMINATION BY FEDERAL CONTRACTORS.

MAXIMUS FEDERAL SERVICES, INC.Department of the TreasuryMDJun 8, 2026$94,118,419
75D30122F14285

CDC INFO

MAXIMUS FEDERAL SERVICES, INC.Department of Health and Human ServicesVAApr 17, 2026$71,229,540
36C10X25C0002

BRIDGE CONTRACT FOR CONTACT CENTER STAFFING SUPPORT

BOWEN CONSULTING GROUP, INC., THEDepartment of Veterans AffairsVAJan 29, 2025$56,958,992
70FBTX25F00000026

THE PURPOSE OF THIS MODIFICATION IS TO DE-OBLIGATE AND CLOSEOUT.

MAXIMUS FEDERAL SERVICES, INC.Department of Homeland SecurityVAJun 25, 2026$49,759,706
70T01023F5600N001

TSA CONTACT CENTER (TCC) IS TO PROVIDE A WIDE RANGE OF AUTOMATED AND MANUAL CUSTOMER SUPPORT SERVICES TO RESPOND TO INQUIRIES ABOUT TSA PROGRAMS AND POLICIES.

KECH INCDepartment of Homeland SecurityKYFeb 15, 2023$37,939,964
N0018925FZ083

MY NAVY CAREER CENTER (MNCC) HUMAN RESOURCES SERVICE CENTER (HRSC) SUPPORT SERVICES

STRATEGIC DATA SYSTEMS, INC.Department of DefenseTNMar 13, 2026$28,436,365
W81XWH21C0077

INTRANSITION CALL CENTER SUPPORT SERVICES

LEIDOS, INC.Department of DefenseMDApr 16, 2026$26,971,460
FA830725FB089

JOINT CYBER COMMAND AND CONTROL ENTERPRISE SERVICE CENTER

MAXIMUS FEDERAL SERVICES, INC.Department of DefenseVAApr 10, 2026$26,962,530
N0018924FZ100

MY NAVY CAREER CENTER (MNCC) HUMAN RESOURCES SERVICE CENTER (HRSC) SUPPORT SERVICES

STRATEGIC DATA SYSTEMS, INC.Department of DefenseTNMar 17, 2026$25,944,687
36C10X26C0006

VETERANS EXPERIENCE OFFICE CONTACT CENTER STAFFING SUPPORT SERVICES

ENCORE JV1 LLCDepartment of Veterans AffairsVAMay 7, 2026$21,865,645
N0018923FZ096

MYNAVY CAREER CENTER LABOR SUPPORT

STRATEGIC DATA SYSTEMS, INC.Department of DefenseTNMar 31, 2026$18,798,682
2032H524F00423

ENTERPRISE DEVELOPMENT OPERATIONS SERVICES. ADMINISTRATIVE MODIFICATION.

MAXIMUS FEDERAL SERVICES, INC.Department of the TreasuryMDJun 2, 2026$16,179,281
75N91025C00008

THE NATIONAL CANCER INSTITUTE'S (NCI) CANCER INFORMATION SERVICE (CIS) IS AN EXISTING AND ESTABLISHED CRITICAL COMPONENT OF HEALTHCARE DELIVERY, PARTICULARLY IN FACILITATING PUBLIC ACCESS TO CLINICAL TRIALS. ESTABLISHED UNDER THE NATIONAL CANCER

FRED HUTCHINSON CANCER CENTERDepartment of Health and Human ServicesWAMar 13, 2025$13,539,482
2032H523F00444

P00007 CLOSEOUT CONTRACT LABOR TO PROVIDE A SOLUTION TO IMPLEMENT DIGITAL NOTICES CAPABILITIES FROM IRS TO TAXPAYERS

MAXIMUS FEDERAL SERVICES, INC.Department of the TreasuryMDApr 15, 2026$12,890,578
70FBTX25F00000007

THE PURPOSE OF THIS MODIFICATION IS TO DE-OBLIGATE EXCESS FUNDS & FINAL CLOSEOUT FEMAS BPA OUTSOURCED CONTACT CENTER OC3.

MAXIMUS FEDERAL SERVICES, INC.Department of Homeland SecurityVAFeb 27, 2026$11,747,090
47QFSA24F0016

FBI NICS CALL CENTER

KECH INCGeneral Services AdministrationWVMay 18, 2026$10,824,725
86614820C00003

OPTION TO EXTEND SERVICES (3-MONTH) - REAC TECHNICAL ASSISTANCE CALL CENTER

ICUBE-IT JVDepartment of Housing and Urban DevelopmentVAMay 18, 2026$7,673,893
N0018922C0002

FUNDING FOR OY 4

LBO TECHNOLOGY LLCDepartment of DefenseMEMar 16, 2026$7,278,535
89303024FET000016

TRINITY APPLICATION SUPPORT SERVICES

MAXIMUS FEDERAL SERVICES, INC.Department of EnergyDCSep 16, 2024$6,073,009
15F06726F0000006

CALL CENTER SERVICES

KECH INCDepartment of JusticeWVMar 9, 2026$5,321,809
89303025FET000020

CALL ORDER FOR INFINITY APPLICATION SERVICES UNDER THE MAXIMUS FEDERAL SERVICES, INC BPA 89303024AET00003.

MAXIMUS FEDERAL SERVICES, INC.Department of EnergyDCFeb 5, 2025$4,822,210
47QACA26F0241

OPM ANNUITANT HEALTH BENEFIT OPEN SEASON CALL CENTER SUPPORT SERVICES

MAXIMUS FEDERAL SERVICES, INC.General Services AdministrationDCJun 18, 2026$4,766,557
HT001126CE012

INTRANSITION CONTACT CENTER SUPPORT SERVICES

LEIDOS, INC.Department of DefenseVAApr 6, 2026$3,946,706
86614923C00003

EXERCISE OPTION YEAR 3 - INFORMATION RESOURCE CENTER

LIONA ENTERPRISES INCDepartment of Housing and Urban DevelopmentOHApr 7, 2026$3,406,770

Related records

Derived from awards these records share, ordered by how many.

Sources and method

Figures on this page are computed from public federal award records. Numbers are never estimated or generated; where a figure is withheld, the reason is stated rather than filled in.

Totals cover awards where the government recorded this NAICS code. Codes are taken as reported; awards are never reclassified into a different code.

  1. 1Awards are grouped by the NAICS code the government recorded on the award, taken from USAspending.gov and last refreshed Aug 10, 2026. Miscoded awards stay miscoded here; we do not reassign codes.