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BidBenchmark

Benchmark category

Call Center Services

Contact center and telephone response services, commonly priced per call or per agent hour.
Category slug
call-center-services
Taxonomy version
2026.08.1

Not published

No benchmark has been published for this category. The taxonomy defines it, but the underlying awards have not yet cleared the evidence bar.

  • Too few comparable awards to publish a statistic
  • No refresh timestamp is recorded
  • No benchmark has been published for this category yet
  • Too few distinct buyers or sellers to represent a market

Awards behind this benchmark

The largest comparable awards counted in the current snapshot.

AwardContractorAgencyPlaceFirst actionCurrent value
70FBTX25F00000026

THE PURPOSE OF THIS MODIFICATION IS TO DE-OBLIGATE AND CLOSEOUT.

MAXIMUS FEDERAL SERVICES, INC.Department of Homeland SecurityVAJun 25, 2026$49,759,706
47QTCA22D004F

FEDERAL SUPPLY SCHEDULE CONTRACT

KECH INCGeneral Services AdministrationApr 10, 2026
47QTCA22D000A

FEDERAL SUPPLY SCHEDULE CONTRACT

GLOBAL TECHNOLOGY SOLUTIONS, INC.General Services AdministrationMay 5, 2026
47QTCA22D00BD

EO14042 THIS CONTRACT INCLUDES THE FEDERAL ACQUISITION REGULATION (FAR) CLAUSE 52.223-99 ENSURING ADEQUATE COVID-19 SAFETY PROTOCOLS FOR FEDERAL CONTRACTORS - FEDERAL SUPPLY SCHEDULE CONTRACT

TMAX GOVERNMENT SOLUTIONS LLCGeneral Services AdministrationJul 29, 2022

Related records

Derived from awards these records share, ordered by how many.

Related categories

Sources and method

Figures on this page are computed from public federal award records. Numbers are never estimated or generated; where a figure is withheld, the reason is stated rather than filled in.

Distribution of current award value across comparable awards. Indefinite delivery vehicles are excluded because their ceiling values are not comparable to individual awards. Values beyond 3 times the interquartile range outside the first and third quartiles are excluded, as are values of zero or less. A cohort is published only when at least 10 comparable awards remain after exclusions. Awards whose category classification is below the confidence threshold are excluded from these statistics.

  1. 1Computed from USAspending.gov, last refreshed Aug 10, 2026. Award records are United States Government works.
Source data refreshed
Today
Metric definition
current_award_value@2026.08.1
Definition hash
47e351283780691d
Page evaluation
seo@2026.08.1

Note 1 applies to every figure on this page. These are award values, not unit prices: federal award records report obligations and award values, not dollars per square foot or per hour.

Call Center Services contract benchmarks · BidBenchmark