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PresolicitationAmendment 2

Customer Service Operations

CHIEF FINANCIAL OFFCER ADMINISTRATIVE SERVICES · Washington, District of Columbia, 20536

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Response status

Historical record

Sep 1, 2026, 4:00 PM UTC

This notice is no longer open.

Posted
Aug 4, 2026
Archive date
Sep 16, 2026
SAM status
Active
This is a preserved solicitation record. The response window is closed because the published deadline passed.

Answer-first brief

What the source record says

  • CHIEF FINANCIAL OFFCER ADMINISTRATIVE SERVICES published this presolicitation.
  • Competition is listed as Small Business Set-Aside - Total.
  • The place of performance is Washington, District of Columbia.
  • The notice uses NAICS 541611 (Administrative Management and General Management Consulting Services).

Procurement identity

Notice ID
8ae534e62e0642999ce852e2cb2fdece
Solicitation
CFO_CUST_SVC_OPS
Base type
Presolicitation
Version
2 of 2

Solicitation facts

Structured fields from the current SAM notice version. A dash means the source did not publish a value.

Notice type
Presolicitation
Solicitation number
CFO_CUST_SVC_OPS
NAICS
541611 — Administrative Management and General Management Consulting Services
PSC
R408 — SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT
Set-aside
Small Business Set-Aside - Total
Set-aside code
SBA
Posted
Aug 4, 2026
Responses due
Sep 1, 2026, 4:00 PM UTC
Archive date
Sep 16, 2026
Archive type
auto15
Base type
Presolicitation
Organization type
OFFICE
Benchmark category
Program Management Support
Category confidence
92%
Category source
rule
Last seen
Sep 5, 2026

Buyer and place

Office hierarchy and place of performance as published.

Department
HOMELAND SECURITY, DEPARTMENT OF
Department code
—
Subagency
US IMMIGRATION AND CUSTOMS ENFORCEMENT
Subagency code
—
Office
CHIEF FINANCIAL OFFCER ADMINISTRATIVE SERVICES
Organization path
—
Organization path codes
—
Office address
Washington, DC, 20024, USA
Place of performance
Washington, District of Columbia, 20536
City code
—
State
District of Columbia
State code
DC
Postal code
20536
Country
—

Points of contact

Contact details from the current notice version.

Notice description

Source text reproduced without an AI summary.

The requirement is to support ICE/OFM in operating efficiently and effectively to provide superior customer service to DHS Customer Components, internal ICE customers, and ICE Leadership and Management in compliance with applicable statute, regulation, and policy. The contractor will provide operational, technical, and administrative support for monthly, quarterly, and annual operations, including the Customer Billing Model (CBM), financial systems, and deliverables as outlined in the Performance Work Statement (PWS).

Comparable award range

Historical award values for work matched by the fixed rubric—not an estimate of this opportunity.

No past awards scored highly enough to form a comparable range.

Comparable awards

The match score is decomposed so each comparison can be challenged.

No comparable awards are attached to this notice.

Amendment history

A version is preserved whenever the normalized notice contents change.

VersionNotice typeObservedResponses dueContent hash
1PresolicitationAug 10, 2026Sep 1, 2026, 4:00 PM UTC5c770f4b6b0f122a
2PresolicitationAug 28, 2026Sep 1, 2026, 4:00 PM UTC850311759b4eaf93

Record provenance

Field-level lineage for the current opportunity version.

FieldSourceSource as ofParserTransform
agency_nameSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
archive_dateSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
archive_typeSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
base_typeSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
city_nameSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
contactsSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
country_codeSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
descriptionSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
naics_codeSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
notice_idSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
notice_typeSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
office_citySAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
office_country_codeSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
office_nameSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
office_postal_codeSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
office_state_codeSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
organization_typeSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
pop_postal_codeSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
posted_dateSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
psc_codeSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
response_deadlineSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
sam_urlSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
set_aside_codeSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
set_aside_label_rawSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
solicitation_numberSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
state_codeSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
subagency_nameSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
titleSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3
upstream_activeSAM.gov Contract OpportunitiesAug 10, 2026sam_opportunity_snapshot@2026.08.22026.08.3

Sources and method

Figures on this page are computed from public federal award records. Numbers are never estimated or generated; where a figure is withheld, the reason is stated rather than filled in.

  1. 1Notice fields come from the SAM.gov contract opportunities record last seen Sep 5, 2026. SAM.gov remains authoritative.

Note 1 covers the solicitation record. No synthetic FAQ or inferred solicitation value is published.

Customer Service Operations — federal contract opportunity · BidBenchmark