Contract award
SERCO INC
THIS TO IS TO IMPROVE CUSTOMER SERVICE SCORES REPORTED BY A 3RD-PARTY VENDOR WHO COMPLETES A QUARTERLY PARTICIPANT CALLER SURVEY. PSD SEEKS TO IMPROVE CX BY REDUCING THE NUMBER OF CONTACTS & PAPER FORMS CUSTOMERS COMPLETE TO FULFILL REQUESTS.
- PIID
- 16PBGC24F0050
- Award key
- CONT_AWD_16PBGC24F0050_1665_GS00Q14OADU132_4732
- Recipient UEI
- DKJ1R5ABCN48
- Parent award
- CONT_IDV_GS00Q14OADU132_4732
- Source as of
- —
Current award value
$137,433,6543
Obligated to date
$135,741,4132
Potential with options
$362,252,7253
- Awarding agency
- Pension Benefit Guaranty CorporationPension Benefit Guaranty Corporation
- Contractor
- SERCO INC
- Place of performance
- Herndon, Virginia
- Set-aside
- None
- Pricing
- Firm Fixed Price
- Competition
- Full and Open Competition1 offers received
- Period of performance
- Jul 4, 2024 — Jul 3, 2027Through Jul 3, 2029 if all options are exercised
- Benchmark category
- Unclassified
Transaction history
Every action recorded against this award, in the order the government reported them.
| Mod | Action date | Reason | Obligation | Value at action |
|---|---|---|---|---|
| 0 | Jun 14, 2024 | Initial award | $48,003,991.00 | $137,433,654.44 |
| P00001 | Jul 3, 2024 | C | $450.00 | $137,433,654.44 |
| P00002 | Jun 25, 2025 | G | $46,650,358.44 | $137,433,654.44 |
| P00003 | Sep 17, 2025 | M | $1,139,372.00 | $137,433,654.44 |
| P00004 | Apr 2, 2026 | M | $0.00 | $137,433,654.44 |
| P00005 | Apr 12, 2026 | M | $0.00 | $137,433,654.44 |
| P00006 | Apr 13, 2026 | M | $0.00 | $137,433,654.44 |
| P00007 | Jun 8, 2026 | G | $39,947,242.00 | $137,433,654.44 |
| P00008 | Jul 28, 2026 | M | $0.00 | $137,433,654.44 |
Provenance
Which source record produced each displayed rollup figure.
| Field | Source | File | Retrieved | Parser | Artifact hash |
|---|---|---|---|---|---|
| awarding_agency_id | USAspending.gov | — | Aug 10, 2026 | usaspending_contract_csv@2026.08.2 | 3e71a18399d2 |
| contractor_id | USAspending.gov | — | Aug 10, 2026 | usaspending_contract_csv@2026.08.2 | 3e71a18399d2 |
| current_award_value | USAspending.gov | — | Aug 10, 2026 | usaspending_contract_csv@2026.08.2 | 3e71a18399d2 |
| naics_code | USAspending.gov | — | Aug 10, 2026 | usaspending_contract_csv@2026.08.2 | 3e71a18399d2 |
| potential_award_value | USAspending.gov | — | Aug 10, 2026 | usaspending_contract_csv@2026.08.2 | 3e71a18399d2 |
| psc_code | USAspending.gov | — | Aug 10, 2026 | usaspending_contract_csv@2026.08.2 | 3e71a18399d2 |
| total_obligated | USAspending.gov | — | Aug 10, 2026 | usaspending_contract_csv@2026.08.2 | 3e71a18399d2 |
Sources and method
Figures on this page are computed from public federal award records. Numbers are never estimated or generated; where a figure is withheld, the reason is stated rather than filled in.
This page is a record of one federal award, assembled from the transactions the government published against it. Note 1 describes where the rollup came from. Values are award values, not unit prices.
- 1Rollup values derive from 9 transaction records parsed from USAspending.gov, retrieved Aug 10, 2026 by transform awards@2026.08.1.
- 2Obligations are the sum of signed federal action obligations across all transactions; deobligations are negative and remain negative.
- 3Current and potential award values are taken from the latest reported action, not summed across modifications.